Question 1

What does Quantum Centric Solutions offer?

Accepted Answer

Quantum Centric Solutions is an IT staffing and services company in Hyderabad. Staffing: IT staffing and staff augmentation, contract hiring, permanent recruitment, time & material and dedicated teams — including AI/ML roles. Services: CRM and ERP implementation, custom web and enterprise applications, SaaS and e-commerce development, contract projects, data and analytics, and practical AI services such as chatbots, AI agents and document automation. Products: Voice Cast and Voice Agents, with AI Video Studio and a Recruitment ATS coming soon.

Question 2

Are you a staffing company or a services company?

Accepted Answer

Both. Many clients start by adding engineers to their team through staffing, and later hand us a full project — or the other way round. You can switch between staffing, time & material and fixed-scope delivery as your needs change.

Question 3

Which countries do you work in?

Accepted Answer

We work with clients in the USA, Canada, Singapore, the UAE and India, with teams that overlap each region's working hours.

Question 4

What is the difference between Voice Cast and Voice Agents?

Accepted Answer

Voice Cast sends pre-recorded or text-to-speech messages to large contact lists — ideal for reminders, promotions and announcements. Voice Agents hold real two-way conversations, understand replies, and take actions like qualifying leads or booking appointments.

Question 5

Which roles do you staff?

Accepted Answer

Full-stack, backend and front-end developers, cloud and DevOps engineers, data engineers, QA, CRM and ERP developers and consultants, business analysts and project managers. AI/ML engineers and data scientists are staffed through Lumino AI, our AI division.

Question 6

How fast can you share profiles?

Accepted Answer

Usually within 3–5 working days for most roles, and faster for contract roles from our active talent network.

Question 7

How do you screen candidates?

Accepted Answer

Experienced engineers run technical interviews and practical exercises on the skills your role needs, followed by communication and culture-fit checks and background verification.

Question 8

Do you handle payroll and compliance for contract staff?

Accepted Answer

Yes. For contract and time & material engagements we manage contracts, payroll and statutory compliance, and send you a single monthly invoice.

Question 9

What if a hire doesn't work out?

Accepted Answer

Permanent placements come with a replacement guarantee, and contract resources can be replaced quickly from our talent network.

Question 10

What kinds of projects do you take on?

Accepted Answer

CRM and ERP rollouts (Zoho, Salesforce, HubSpot, Odoo, ERPNext), custom web and enterprise applications, SaaS products, e-commerce integrations, data pipelines and dashboards, and AI features such as chatbots, AI agents and document automation.

Question 11

Can you work with our existing systems?

Accepted Answer

Yes. We regularly integrate with existing CRMs, ERPs, databases and cloud platforms (AWS, Azure, GCP) and work in your tools and process.

Question 12

Do you offer AI services too?

Accepted Answer

Yes — chatbots and voice bots, AI agents and workflow automation, search over your own documents, document and email processing, AI features inside the applications you already use, data engineering, and ML and forecasting. Deep AI work and AI/ML engineers are handled by Lumino AI (lumino.co.in), our AI division.

Question 13

Which engagement models do you offer?

Accepted Answer

Fixed scope for well-defined projects, time & material for evolving scope and contract staff, and dedicated teams for long-term work — plus permanent recruitment and contract-to-hire for individual hires.

Question 14

What is Lumino AI?

Accepted Answer

Lumino AI (lumino.co.in) is our AI division — AI products, AI platforms and projects, and dedicated AI teams. Quantum Centric focuses on IT staffing and IT services.

Question 15

How is time & material billed?

Accepted Answer

You pay for the effort actually invested, billed monthly against timesheets, with full visibility into who is working on what.

Question 16

Can we start small?

Accepted Answer

Absolutely. Many clients start with one or two engineers or a short first phase, then scale once they see the results.

Question 17

Who owns the IP and code?

Accepted Answer

You own all custom code and IP developed for your project. This is clearly defined in our contracts.

Question 18

How do you handle data security?

Accepted Answer

We use role-based access, follow your security policies, sign NDAs and work inside your environments and repositories when required.

Question 19

What happens after launch?

Accepted Answer

Projects include post-launch support, and we offer ongoing maintenance through monthly retainers, time & material or a dedicated team.

Frequently Asked Questions