Custom Voice AI for Insurance, BPO, Banking & Travel
Insurance, BPO, Banking & Travel — Insurance claims, BPO work, banking services and travel bookings all generated heavy call traffic that needed…
Client: Deployment Across Several Industries. Sector: Insurance, BPO, Banking & Travel.
The challenge: Insurance claims, BPO work, banking services and travel bookings all generated heavy call traffic that needed round-the-clock, personalised help
What we built: Purpose-built voice agent platforms using domain-tuned models, support for many languages, voice cloning and workflows designed for each of the insurance, BPO, banking and travel sectors
Tech used: Custom Voice Models, Fine-tuned LLMs, Voice Cloning, Multi-language AI, Domain-specific Training.
- Call Handling Load: -75%
- Customer Satisfaction: +85%
- Languages: 15+
- Costs Saved: $12M/year