AI Voice Appointment Booking for Clinic Chains
Life Sciences & Healthcare — Reception phone lines were engaged during busy hours, and every unanswered call was a lost appointment. Results: Unanswered…
Client: Chain of Multi-Specialty Clinics. Sector: Life Sciences & Healthcare.
The challenge: Reception phone lines were engaged during busy hours, and every unanswered call was a lost appointment.
What we built: A voice agent that speaks several languages books, moves and confirms appointments using doctors' calendars, and sends WhatsApp reminders to reduce no-shows.
Tech used: Voice Agent, Calendar Integration, WhatsApp, AI Voice Reminders.
- Unanswered Calls: -90%
- Missed Appointments: -25%
- After-Hours Bookings: 30%
- Languages: 3