Agentic AI for Insurance Claims Processing
BFSI & Insurance — The claims journey involved many parties, and its complexity led to hold-ups and mistakes Results: Claims Processing Time -65%, Time to…
Client: Insurance Company. Sector: BFSI & Insurance.
The challenge: The claims journey involved many parties, and its complexity led to hold-ups and mistakes
What we built: A multi-agent AI system now runs FNOL, claims handling, damage assessment and settlement automatically, connecting insurers and garages
Tech used: Multi-Agent AI, GenAI, Workflow Orchestration, API Integration.
- Claims Processing Time: -65%
- Time to Settle: -55%
- Accuracy: 96%
- Customer Satisfaction: +45%